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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Treacy Williams

Treacy Williams

July 8, 2025

5  out of  5
rating by Treacy Williams
"We have been customers for a while with State Farm. We’re very happy with the customer service and professionalism this team has. Ms. Shawna is so funny. She makes me laugh everytime we talk. She has such a sweet bubbly attitude!! Whatever I need this team is always there to assist!! Thank you guys!!"
We responded:
"Treacy, Thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Andy"
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Francisco Pacheco

July 1, 2025

5  out of  5
rating by Francisco Pacheco
"I can’t say enough good things about Brittany Ballard. She has been absolutely amazing as my car insurance broker. From the very beginning, Brittany took the time to walk me through every detail of my coverage, breaking things down in a way that actually made sense. She’s incredibly knowledgeable, patient, and genuinely cares about helping her clients make informed decisions. Every interaction with her has been positive—she’s responsive, thorough, and always makes sure I understand what I'm signing up for. It’s rare to find someone in this industry who goes above and beyond like she does. If you’re looking for someone who will truly look out for you and make the whole insurance process stress-free, Brittany is the one to call. Five stars all the way!"
We responded:
"Francisco, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Andy"
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Mahesh N

June 27, 2025

5  out of  5
rating by Mahesh N
"Way back in 2015, I purchased car insurance from Andy. As someone new to the country, I had little knowledge about policy coverages, but Andy went above and beyond to walk me through everything with patience and clarity. His dedication and customer-first approach truly stood out. I highly recommend Andy to anyone looking for an honest and knowledgeable insurance professional."
We responded:
"Mahesh, thank you so much for the wonderful review! I’m glad I could help guide you, and it means a lot to hear that you felt supported. - Andy"
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Andrew Gonzalez

June 10, 2025

5  out of  5
rating by Andrew Gonzalez
"Drew gets it done! I hate switching insurance carriers, but I called and ended up saving tons!"
We responded:
"Andrew, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Andy"
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Grace

June 7, 2025

5  out of  5
rating by Grace
"I can’t say enough good things about this agency!!! I recently moved to Texas from Louisiana and I was very nervous to get my new insurance quotes. Drew made the process of getting insurance in a new state super quick and easy. He got me the best possible deal and sold me a great life insurance policy that suits my current needs. He was very kind and helpful and answered all of my questions in a way that I could understand, he’s by far the best insurance agent that I’ve spoken to. If you need insurance make sure to ask for Drew!!!!"
We responded:
"Grace, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! -Andy"
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Jeff W

June 6, 2025

5  out of  5
rating by Jeff W
"We are moving from Washington to Texas and needed to update our homeowner’s insurance. We started getting quotes and were shocked at the prices from other providers. We called State Farm and were helped out by Drew Sharpe. Drew saved the day! He was unbelievably helpful and made State Farm the clear win. They were the best price and best coverage. We even saved some money on updating our car insurance at the same time. Could not be happier with this experience. Answered all my questions to make sure we understood the policy clearly and had the appropriate coverage. Highly recommend State Farm and working with Drew specifically. Thank you!"
We responded:
"Jeff, thank you for sharing this awesome feedback about Drew's service. The best compliment my team and I can get is being recommended to others! -Andy"
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Tony Gonzalez

April 7, 2025

5  out of  5
rating by Tony Gonzalez
"Bob has been very helpful with my insurance policy. He has gone above and beyond to help me with my claims. I had other insurance companies that don’t care about their clients. But Bob has proven to that State Farm insurance stands up for their clients. I’m very grateful for having an agent who has a great employee like Bob. I will always have you’ll for my insurance company. Thanks again Bob!!!"
We responded:
"Tony, thank you for choosing our team to support your insurance needs! We’re thrilled you had a positive experience with our team. - Andy"
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Jastin Paul

March 30, 2025

5  out of  5
rating by Jastin Paul
"Drew did a great job walking me through the quote and help me understand everything and setup the policy. Drew is the reason by I decided to give Statefarm a chance."
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Jastin! We appreciate you. - Andy"
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Lynh Tran

March 27, 2025

5  out of  5
rating by Lynh Tran
"I had the pleasure working with Shawna to go over purchasing renter’s insurance through State Farm! Although there were several instances in which I experienced quite a few issues with other members of Andy’s team, Shawna was very diligent in assisting me and going out of her way personally to ensure the errors in my policy were rectified, despite the typos being made by a different adjuster. I highly recommend requesting for Shawna on Andy’s team since she will make sure you are well taken care of. She is extremely professional and you can tell by the quality of both her service and the results. Thank you so much Shawna!"
We responded:
"Thank you for providing us with a great rating, Lynh! I’m happy your insurance experience was so positive. We appreciate your support! - Andy"
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Jessica Trent

March 13, 2025

5  out of  5
rating by Jessica Trent
"Bob was fantastic to work with. He took extra time to discuss options and suggestions for our policies."
We responded:
"Jessica, serving our customers with the utmost time and attention is a number one priority at our State Farm Agency. We appreciate you! - Andy"
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Audrey Fuller

February 7, 2025

5  out of  5
rating by Audrey Fuller
"Very good experience today purchasing insurance from Victor. Thx!"
We responded:
"Audrey, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Andy"
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Allen Parr

September 12, 2024

5  out of  5
rating by Allen Parr
"My experience with Andy was great I have been with him now for several years and he has solved all my problems quickly"
We responded:
"Allen, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Andy"
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Steven Tucker

September 5, 2024

5  out of  5
rating by Steven Tucker
"All 5 stars! Plus five more!"
We responded:
"Steven, we are always more than happy to help! We appreciate you and your kind feedback. - Andy"
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Prayash Ghimire

August 16, 2024

5  out of  5
rating by Prayash Ghimire
"Drake was super helpful and really patient. Waited almost 6 months with me to get my renters insurance policy figured out for my new apartment."
We responded:
"Prayash, thank you for putting your trust in our office! Your experience with our team is exactly what we strive for. - Andy"
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Holly Jones

June 24, 2024

5  out of  5
rating by Holly Jones
"Great service always!!!"
We responded:
"Holly, we appreciate your kind feedback! - Andy"
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Isaac Thomas

June 20, 2024

5  out of  5
rating by Isaac Thomas
"I very thankful for Drake he made everything understandable and smooth!"
We responded:
"Hello, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Andy"
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Nancy Kerkhof

April 11, 2024

5  out of  5
rating by Nancy Kerkhof
"I have had a wonderful experience with this company. I’d like to give a shout out to Derek , who has been especially helpful with the set up process. Rates were quite reasonable also. Good company!!!"
We responded:
"Nancy, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Andy "
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Austin Heitzman

April 1, 2024

5  out of  5
rating by Austin Heitzman
"Drake was a very helpful and honest state Farm representive! I feel like I am in great hands with State Farm! Keep it up Roethele's!"
We responded:
"Austin, our whole team appreciates this very kind review. We cannot thank you enough for the loyalty you have given to this agency. - Andy"
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Ron Halbach

April 1, 2024

5  out of  5
rating by Ron Halbach
"It has been a pleasure working with Andy Agency and specifically his employee Bob. Bob is the reason we first used Andy and his team."
We responded:
"Ron, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - Andy"
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Neil Southwell

March 7, 2024

5  out of  5
rating by Neil Southwell
"Derek was very helpful and answered all of my detailed (and at ties nitpicky) questions. He took the time to make sure my family's policies matched my previous insurer so we knew we were getting a better deal without skimping on coverage."
We responded:
"Neil, any question that you have, our team is ready for! Thank you for trusting each of us to assist you in your time of need. - Andy"
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Chase Smith

February 9, 2024

5  out of  5
rating by Chase Smith
"Derek Taylor was great to work with. I’m all about great customer service with response times and he exceeded that expectation. I will definitely be recommending more people his way."
We responded:
"Chase, thank you for sharing this awesome feedback about Derek's service. The best compliment my team and I can get is being recommended to others! - Andy "
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Louis Williams

February 2, 2024

5  out of  5
rating by Louis Williams
"He was great"
We responded:
"Louis, thank you for the five stars! - Andy"
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jake raper

January 31, 2024

5  out of  5
rating by jake raper
"Derek was kind, knowledgeable, and was able to give me a better policy at a better rate than the other insurance company I have been with for years. Thank you!"
We responded:
"Jake, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Andy"
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ankur desai

January 25, 2024

5  out of  5
rating by ankur desai
"Amazing support for policy information before buying. Totally recommended"
We responded:
"Thank you for your kind review and recommendation, Ankur! We hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Andy "
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Rakesh Dash

January 17, 2024

5  out of  5
rating by Rakesh Dash
"Thanks Derek for the help!!"
We responded:
"Hello, we appreciate your kind feedback! - Andy"